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Frequently Asked Questions

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Is it feasible for me to find a document that I converted previously?

For a limited period, the papers you've already converted are preserved in your own place.

This makes it easy to find them again if you need them.

Simply enter the IDs supplied to you via email when you registered to gain access to your own space.

What is the most efficient method for converting a document to PDF?

Navigate to the converter that corresponds to the format of your document to convert it to PDF.

You'll need to utilize our Word to PDF converter if your document is in Word format.

After you've arrived at the converter page, simply follow the instructions!

What is the most effective technique for me to connect with my own space?

If you want to connect to your personal area, go to our site's connection page and enter the identifiers that were emailed to you when you enrolled.

Is it possible to modify a PDF document?

Yes, it is possible to modify a PDF document. We have developed a PDF document modification solution that allows you to delete or add content, replace images, highlight certain parts of your document and also sign it. To do so, you just have to upload your document on the editing page of our platform.

Why does Convertdocu.com appear as a label on my account statement?

If your account statement shows Convertdocu.com as a description, you have subscribed to our subscription service.

As a result, you'll have unrestricted access to our whole suite of services.

You can cancel your Convertdocu.com membership by going to our cancellation page (termination link).

What is the best way for me to connect to my personal space?

If you want to connect to your personal area, go to our site's connection page and enter the identifiers that were emailed to you when you enrolled.

How do I get in touch with the Convertdocu.com team?

You can contact the Convertdocu.com teams using the information provided below or by going to our contact page:

  • via phone:+33 2 52 68 07 76
  • Contact us at : [email protected]
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